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AOL Users

ATTENTION AOL EMAIL USERS We have been getting reports of blocked or undeliverable email from www.PBEO.com to those members who use an AOL.com email account.  If you are having difficulty receiving email sent directly from PBEO.com, please use AOL's instructions below.   Missing Mail If you are an AOL member are not receiving our email and you are not receiving a bounce back from us there are steps you can take to help correct the problem. Check your spam folder When email contains certain characteristics or you have previously marked the mail as spam it will cause the email to go directly into their Spam Folder. If our email is in your Spam Folder, please add the sending email address to their address book. This will prevent our mail from going to the spam folder. (For members who are using an older version of America Online please see the next step.) Add our sending email address (do-not-reply@pbeo.com) to your address book If a member has ever signed on to AOL 9.0 a Spam Folder was automatically created for them. If the member is no longer using AOL 9.0, mail may still go to the Spam Folder, but may not be available to previous versions of AOL. The member can add the sending email address (do-not-reply@pbeo.com) to their address book which will prevent it from going to the Spam Folder. To be sure that your email is going to the Spam Folder they can use web mail at AOL.com  to check the Spam Folder.   Other address to add to your address book info@pbeo.com memberservices@pbeo.com If you have added our email address to your address book and our email is not in the Spam Folder and you are still not able to receive our emails, please contact AOL for further assistance.